Effective Date: March 28, 2026

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Welcome to Luca & Raf’s Supersauce (“we”, “our”, “us”). Your privacy matters to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.lucaandrafs.com.

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1. Information We Collect

a. Personal Information

When you interact with our website, we may collect:

• Name

• Email address

• Phone number

• Shipping & billing address

• Payment details (processed securely via third-party providers)

b. Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited and time spent

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate order updates

• Respond to customer queries

• Improve website experience

• Send promotional emails (only if you opt-in)

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3. Sharing Your Information

We do not sell your personal data.

We may share information with:

• Payment gateways (for secure transactions)

• Shipping/logistics partners

• Service providers (email tools, analytics)

All partners are required to protect your data.

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4. Cookies & Tracking

We may use cookies to:

• Enhance user experience

• Understand site behavior

• Improve performance

You can disable cookies via your browser settings.

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5. Data Security

We implement reasonable safeguards to protect your data.
However, no online system is completely secure.

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6. Your Rights

You may:

• Request access to your data

• Ask for corrections or deletion

• Opt out of marketing emails anytime

To exercise these rights, contact us at: hello@lucaandrafs.com

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7. Third-Party Links

Our website may contain links to third-party platforms.
We are not responsible for their privacy practices.

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8. Children’s Privacy

Our products are designed for children, but data collection is intended for parents or guardians only.
We do not knowingly collect personal data from children under 13.

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9. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be reflected on this page with an updated effective date.

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10. Contact Us

Luca & Raf’s Supersauce
Bengaluru, Karnataka, India
📧 hello@lucaandrafs.com